Fluentic Solutions

Fluentic’s AI-powered translation application offers fast, high-quality translations for multilingual omnichannel customer communication.

Enhance your existing support team’s language abilities and unlock global support in your customers’ preferred language.

Set up multilingual Feedback Management with Fluentic's high-quality translations using Salesforce Flows.

Fluentic will automatically translate free-form answers in your customer surveys for easy processing and analysis.

Fluentic's multilingual voice-to-voice translation solution enables real-time, accurate communication for global interactions with cultural sensitivity. It seamlessly integrates into existing workflows, enhancing customer and agent experiences while fostering inclusivity and accessibility across languages.

Unlock the power of sentiment analysis for your business with Fluentic’s advanced AI-driven platform. Gain valuable insights into customer emotions, opinions, and attitudes across over 80 languages.

Monitor brand health, improve customer service, and boost engagement with actionable sentiment trends. Discover how our customizable solutions can help you make data-driven decisions and enhance customer experiences. 

Use Fluentic to train your Einstein bots to be multilingual.

Automate the translations of utterances and train the bot for optimal intent usage in multiple languages.

Fluentic offers services to automatically translate your website or e-commerce store content into multiple different languages.

Localized language versions make your website more accessible to diverse global customers.

With Fluentic, you can effortlessly translate Salesforce Knowledge articles, the vital resources for customer self-service, and keep them up to date in several languages to ensure accessibility for all users and chatbots in all languages.

Fluentic will pick the important details from the client messages and fill them into the Salesforce Case record automatically.

This streamlines the support agents’ work and reduces manual steps.

Fluentic complements Agentforce by overcoming language barriers, enabling seamless communication across 80+ languages. Together, they empower human agents to provide faster, more efficient service with AI-driven escalations and improved customer experiences.

Boost satisfaction, productivity, and cost-efficiency with the integration of Fluentic and Agentforce.

Fluentic enhances Salesforce Einstein Service Replies by breaking language barriers, enabling seamless communication in 80+ languages.

This solution improves AI-generated responses, boosts agent efficiency, and elevates customer satisfaction, ensuring faster, more effective support while maintaining organizational messaging and context.

We offer consulting services designed to address your burning questions, lay the foundation for a successful implementation, and pave the way for multilingual customer service transformation in your organization.