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Better, multilingual customer service made easy

When customers want...

Quick response times.

Assistance in their preferred language.

Access to help when needed.

And the business wants...

Convenient, flexible resourcing. 

Scalable and automated processes.

Reduce costs.

Improved customer satisfaction.

Fluentic

/ˈfluːəntɪk/

 

Noun

A powerful translation solution for multilingual customer communication.
Next-level customer experience with unlimited support in any language.
Assist customers in their native language without knowing the language.
Serve more customers with the same amount of staff.
An all-purpose Salesforce translation tool.

 

Use in a sentence

  • Fluentic helped us increase our CSAT to 94%.

  • Your customer support doesn’t need to know Spanish. Just give them Fluentic.

  • What did you change to respond to 70% more customer messages with the same number of staff?

  • We made the process more Fluentic.

Similar

Simplicity, customer focus, efficiency, affordability, consistency, scalability, and growth.

5 Reasons to go Fluentic

Speak Your

Customers' Language

Ensure customers feel heard, supported, and appreciated in their preferred language, enhancing satisfaction and loyalty.

Boost Agent Productivity

With real-time, AI-generated translations in nearly 80 languages, your team can serve more customers more efficiently.

Save Money

Deliver high-quality support without hiring multilingual agents or 3rd party translation services, saving valuable resources.

Easy Integration

Seamless one-click integration with your Salesforce Service Cloud, streamlining your customer support workflow. Intuitive to use, no training needed.

Gain Competitive Advantage

Stay ahead in the highly competitive global market by offering smooth, superior, and personalized customer experiences.

Want to know more?

Read how Fluentic improves the efficiency of multilingual customer support on Service Cloud and watch product demos.

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Make your Salesforce Service Cloud multilingual

Get in touch to discover how Fluentic can help your business.

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