Anna LeikasAug 22, 20231 min readUnderstand Your Global Customers Better with Multilingual Feedback ManagementGain valuable customer insights by enabling multilingual Feedback Management with Fluentic.
Anssi RuokonenJul 5, 20231 min readNew in: Fluentic Translations for Knowledge ArticlesYou can now also use Fluentic to translate Salesforce Knowledge articles.
Anna LeikasMar 28, 20231 min readProduct announcement: Multilingual WhatsApp and Facebook MessengerYou can now communicate with your customers on WhatsApp and Facebook Messenger, regardless of the language they speak.
Anna LeikasFeb 2, 20231 min readProduct announcement: More source languagesWe are adding more source languages to the mix, meaning proficiency in English will no longer be required for using the Fluentic app.
Anna LeikasFeb 2, 20231 min readNew feature: Content IdentificationNew inbuilt feature picks the important details from the client messages and fills them into the Case record automatically.