Understand Your Global Customers Better with Multilingual Feedback Management
Gain valuable customer insights by enabling multilingual Feedback Management with Fluentic.
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Anna Leikas
Mar 28, 20231 min read
Product announcement: Multilingual WhatsApp and Facebook Messenger
You can now communicate with your customers on WhatsApp and Facebook Messenger, regardless of the language they speak.
Anssi Ruokonen
Feb 17, 20236 min read
How AI is changing customer service
LLMs vs traditional chatbots: key differences and advantages, and the role that human customer service representatives play today.
Pekka Leppänen
Feb 7, 20233 min read
Employee satisfaction meets customer satisfaction
Allow your staff to have the flexibility they need while knowing that the end customers will be getting better, faster, and happier service.
Anna Leikas
Jan 4, 20232 min read
Customer Service Wish List for 2023
The customer is at the center of any successful business. Without happy customers, there is no business. Keeping the customer happy is...
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